Privacy Policy

Go With Renee Travel, LLC (“Company,” “we,” “us,” or “our”) is a luxury travel planning company based in Richardson, Texas. We operate the website gowithrenee.com.

Company operates as an independent affiliate of InteleTravel, Inc. (“Host Agency”). While Go With Renee Travel, LLC is a separate legal entity and this Privacy Policy governs our direct relationship with you, certain booking transactions are processed through Host Agency systems. We do not control the privacy practices of our Host Agency or third-party travel suppliers.

For privacy-related questions or data requests, contact us at: renee@gowithrenee.com

Information you provide directly: When you submit an inquiry form or schedule a discovery call, we collect your name, email address, phone number, and travel preferences including dates and destinations. This includes information collected through services, communications, including email, text, chat, and other electronic messages, between you and the Company.

Information collected automatically: Our website may collect anonymized data about how you interact with the site, including pages visited, browser type, device information, device, including browser type, IP address, time zone, cookies, and general location (city/region). This is used only to improve site performance and is not linked to your identity.

We do not collect passport numbers, government ID, or payment information through this website. Any sensitive information required for booking is handled through separate secure channels and governed by your signed Client Agreement.

We may also collect:

Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific services feature.

Technical information. Technical information includes information about your internet connection and usage details about your interactions with the services, such as clickstream information to, through, and from our services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

We use your information to:

• Respond to your inquiry and schedule your discovery call
• Provide you with the services and any contents, features, information, products, or services that we make available through the service.
• Design and coordinate travel experiences on your behalf
• Send you relevant travel information and Company communications (with your consent)
• Improve our website and service quality and functionality
• Comply with applicable legal obligations
• Communicate with you, either directly or through one of our partners, for customer service or marketing.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

The usage information we collect, whether connected to your personal data or not, helps us improve our services and deliver a better and more personalized experience by enabling us to:

• Estimate our audience sizes and usage patterns.
• Store information about your preferences, allowing us to customize the services according to your individual needs and interests.
• Speed up your searches.
• Recognize you when you return to our services.

Travel Suppliers: When booking travel on your behalf, we share necessary details (name, travel dates, preferences) with airlines, hotels, tour operators, and other suppliers. These parties have their own privacy practices.

Host Agency — InteleTravel:Company operates under InteleTravel, Inc. as our host agency. Information necessary to facilitate bookings may be processed through InteleTravel's systems and is subject to InteleTravel's Privacy Policy, available at inteletravel.com. InteleTravel does not sell or rent your personal information to third parties. Their use of your data is governed by the InteleTravel Privacy Policy (inteletravel.com).

Service Providers: We use Calendly for appointment scheduling, PostHog for website analytics, Resend for email delivery, and Vercel for website hosting. These providers process your data only as directed by us. By using these tools, you agree to their respective privacy terms.

Legal Requirements: We may disclose information when required by law or to protect the rights and safety of Company or others and to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

We may also disclose your personal data:

• To enforce or apply our terms of use
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

When you schedule a discovery call, you interact with Calendly's platform directly, and Calendly maintains its own Privacy Policy (available at calendly.com). Information you submit via Calendly is governed by both Calendly's Privacy Policy and this Privacy Policy: Calendly processes your information under its terms, and we use the information we receive from Calendly in accordance with this Policy (for example, to schedule and conduct your discovery call and to provide services you request).

We may also use tools like PostHog that collect anonymized, aggregated usage data about interactions with our Website, such as pages visited and general technical information, and this data does not personally identify you. We do not link such anonymized, aggregated analytics data to your identity, and we use it only to improve site performance and our services.

If you provide your email address, we may send you travel information, service updates, and Company communications. Every marketing email includes an unsubscribe option, which we honor promptly. Transactional messages (appointment confirmations, direct responses to your inquiries) may continue after unsubscribing from marketing emails.

We use industry-standard technical and organizational measures to protect your data. However, the transmission of information via the internet is not completely secure. Use of our Website is at your own risk. We retain data only as long as necessary for business purposes or legal requirements.

Under the Texas Data Privacy and Security Act (TDPSA), you have the right to:

• Know what personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal limitations
• Opt out of certain data processing activities

To exercise any of these rights, contact us at renee@gowithrenee.com. We will respond within 45 days as required by Texas law.

This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us immediately and we will delete that information in accordance with applicable laws.

We may update this Privacy Policy periodically. We may provide additional or different privacy policies that are specific to certain features, services, or activities. Changes are effective upon posting, with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy. For questions, contact renee@gowithrenee.com.